New Schedule Hold Request Process

Current students registered for an upcoming or current term, can request a financial schedule hold to allow them more time to pay their bill and prevent cancellation of their class schedule.  At this time, there are no more schedule holds available for Summer term.  The schedule hold request page will be available again during Fall Billing.  

At this time, only the student may complete the form and request a hold.

Upon submission of this form, the request will be reviewed and the student will receive an email notification (to the email address) of the decision.  To ensure adequate time for review, the hold must be requested at least one business day prior to the bill due date. 

Fall 2021 Bills

Fall bills will be available beginning July 15th.  Summer 2021 tuition bills are now due in full.  There will be no more payment extensions granted for Summer.

We strongly encourage you to make any required payment electronically; and for any refunds, make sure that you have set up an electronic refund account within your student financial account.  Payments by electronic check are free.

If you are setting up a new payment account for the first time, we must verify each electronic bank account (checking/savings) prior to accepting payments or issuing a refund.  There is a minimum 3 day waiting period required for each new account that must be verified.  An account only has to be verified once.  If you are using an account that has already been set up, there is no verification required.

To protect our staff, we will limit cash payments and cash handling.   

Changes in Format or Schedule

In the interest of your health and safety and that of all UA students, faculty, staff, the University reserves the right to change the mode of instruction or schedule of delivery of instruction at any time, in its sole discretion, based upon prevailing public health and other guidance. This could include the transition from our planned methods of delivery including on-campus, hybrid, and remote classes and experiences to – if circumstances warrant – the exclusive provision of University services, classes, and other instruction or experiences on a remote basis, as practicable, or on an alternative schedule.

We are committed to maintaining the delivery of instruction to allow students to continue their education with minimal disruption, but the University cannot guarantee or promise to provide a specific mode of delivery of services, classes, instruction, or experiences, or that the mode of delivery will not change during the semester.  While the method of delivery may change, educational instruction and opportunities will continue. As such, the University will not provide any refund of tuition, in whole or in-part, based on a change in the mode of instruction or schedule of delivery of any services, classes or other instruction or experiences.

COVID-19 News

For the most recent updates regarding UA’s COVID-19 strategy, please visit


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Contact our office if you have any questions regarding student account payments. We’re always happy to take your call.
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