Refunds may be issued to students if sufficient funds exist to create credit balances and in accordance with the University withdrawal policy. Withdrawal from the University
Students must receive any refunds of credit balances via direct deposit. Students may direct their funds via direct deposit to the account of their choice by logging into their student account and providing their direct deposit information. To protect their data, it is recommended that students not share their unique log in information with anyone. Students can protect their account information and still grant access to other individuals by creating authorized user accounts.
Credit Balances Involving Credit Card Payments
A credit balance may be refunded back to a credit card used to pay on the account if the credit balance is less than or equal to the credit card payment. If the credit balance is more than the credit card payment, a refund will be processed to the direct deposit account provided by the student in their eRefund profile.
We completed a credit card processor conversion June 30, 2016. As a result, we will not be able to refund to a credit card used prior to that date. Normal refunding processes as outlined above will resume for credit card payments made on June 30, 2016 and after. Additionally, once this conversion occurs, we will not be able to refund to credit cards used for payment prior to June 29, 2016. If you have any questions, please contact our office at 205-348-5350.